Troubleshooting Knowledge Base

ARK Server Troubleshooting & Fixes

Step-by-step resolution guides for common ARK Survival Ascended and Survival Evolved server errors, network crashes, port issues, and mod loading failures.

Startup & Crashes
ASA & ASE

How to Fix ARK Dedicated Server Not Starting (ASA & ASE)

Problem Description:The server process immediately closes after launching or hangs indefinitely during loading.

Quick Solution:

Run SteamCMD validation (`-autoupdate -validate`), update C++ Redistributables, and check the server log in `ShooterGame/Saved/Logs/ShooterGame.log`.

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Network & Ports
ASA & ASE

Fix ARK Server Not Showing in Unofficial Session List

Problem Description:The server starts successfully, but players cannot find it in the in-game session list.

Quick Solution:

Forward UDP ports 7777, 7778, and 27015 in your router and allow inbound UDP traffic in Windows Defender Firewall.

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Mods
ASA Only

Fix ASA CurseForge Mods Not Loading or Crashing Server

Problem Description:Custom mods installed via CurseForge fail to load or cause infinite loading loops in ARK Survival Ascended.

Quick Solution:

Use ARK Server Manager automated mod updater to purge local mod cache and redownload CurseForge dependencies.

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RCON
ASA & ASE

Fix ARK RCON Connection Failed or Timeout

Problem Description:ARK Server Manager RCON console cannot connect to the server or displays "Connection Refused".

Quick Solution:

Ensure `RCONEnabled=True`, `RCONPort=27020`, and `ServerAdminPassword` are correctly defined in `GameUserSettings.ini`.

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